The VA will need appropriate access to your EHR system to manage patient information, schedule appointments, and process billing. This access is granted securely and can be customized to meet your privacy and security requirements.

Our VAs are trained to handle patient information with the utmost care. They follow strict confidentiality protocols and comply with healthcare regulations, including HIPAA, to ensure patient data is protected.

Yes, our healthcare VAs can conduct follow-up calls and emails to check on patient progress, remind them of upcoming appointments, and schedule necessary follow-ups, enhancing patient care and satisfaction.

Our healthcare VAs can assist with a variety of administrative tasks, including managing phone calls, handling email correspondence, preparing documents, and performing data entry, allowing your medical staff to focus on patient care.